Terms & Conditions.

1. About these terms

Life Resort Marrakech is a private retreat and training resort in Lalla Takerkoust, Marrakech, Morocco. By making a booking or using a paid service, you agree to these terms together with any specific conditions shown during booking or provided in your confirmation.

If a booking confirmation or product-specific condition conflicts with these general terms, the more specific booking condition will normally apply to that booking.

2. Bookings and availability

Accommodation, classes, private training, retreats, transfers, dining and experiences are subject to availability. A website enquiry is not a confirmed reservation unless you receive confirmation from Life Resort or the relevant booking system.

You are responsible for checking the dates, guest details, service selected and any conditions shown before completing a booking.

3. Prices and payments

Prices and inclusions are those shown or quoted at the time of booking. We do not guarantee that a price displayed earlier will remain available for a later booking.

Accepted payment methods may include cash, Visa, MasterCard, PayPal and Apple Pay, depending on the booking channel and service.

Online payments may be processed by third-party booking or payment providers. Their terms may also apply to the payment transaction.

4. Changes, cancellations and refunds

Cancellation, amendment, deposit and refund conditions can vary by accommodation, package, class, experience or booking channel.

The policy shown when you book, or included in your booking confirmation, forms part of your contract and takes priority over this general section.

If you need to change or cancel a booking, contact us as early as possible.

5. During your stay

Guests are expected to treat the resort, accommodation, equipment, staff, other guests and local community with respect. You may be responsible for loss or damage caused deliberately or through negligence by you or members of your group.

Resort rules, check-in information, safety instructions and reasonable staff directions must be followed during your stay.

6. Training, fitness and wellness activities

Combat sports, strength training, HIIT, yoga, wellness and other physical activities involve inherent risks. You are responsible for deciding whether an activity is suitable for your fitness, experience and personal circumstances.

Tell the relevant coach or instructor about any limitation that may affect safe participation. Follow coaching, equipment and safety instructions. You should seek appropriate professional medical advice before participating if you are unsure whether an activity is suitable for you.

Class schedules, instructors and programme content may change when reasonably necessary.

7. Food, dietary needs and allergies

If you have allergies, intolerances or important dietary requirements, tell us before dining or before a catered stay or retreat. We will use reasonable care when handling dietary requests, but guests with serious allergies should discuss their needs directly with the team before ordering.

8. Transfers, experiences and third-party services

Some transfers, activities, booking technology or other services may be provided by independent third parties. Where that happens, the third party may have its own terms, safety requirements, cancellation rules or privacy policy.

Life Resort is not responsible for a third party’s acts or omissions except to the extent that applicable law makes us responsible.

9. Liability and events outside our control

Nothing in these terms excludes or limits liability where the law does not allow that liability to be excluded or limited.

Subject to applicable law, Life Resort is not responsible for loss that was not reasonably foreseeable, was caused by your own actions, or resulted from events outside our reasonable control, such as severe weather, transport disruption, government action, utility failure or similar events.

10. Website content and intellectual property

Website text, branding, photography, design and other content are owned by or licensed to Life Resort unless stated otherwise. You may use the website for personal information and booking purposes, but you may not copy, republish or commercially exploit its content without permission.

We aim to keep website information accurate, but photography, schedules and descriptive content may change. Current availability, pricing and confirmed booking details are determined at the time of booking.

11. Privacy, disputes and contact

Personal information is handled in accordance with our Privacy Policy.

If a problem arises, please contact us first so we can try to resolve it directly. Any mandatory consumer rights that apply to you remain unaffected.

Contact: info@liferesort.co.uk.